What is a special order and how does it work?

Yes, we're happy to help with special orders for any of the brands we carry! If there's a specific product you're interested in that isn't currently listed or is out of stock, we can often order it in for you.

How it works:

  • Contact us with the item you're looking for.
  • We'll check availability with the vendor and confirm pricing and timeline.
  • Once confirmed, we'll send you an invoice to complete your purchase.
  • Expected processing time is approximately 10-20 business days from when the order is placed, though this can vary by brand. Note: please note special orders are excluded from any discount, loyalty points, or promotions and are final sale.

Special orders are treated as final sale. If you have any questions about a specific product or brand, just reach out and we'll do our best to help!

Mar 4, 2026

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